Home  »  Big Lots

Big Lots

Rating:
61 complaints

Big Lots Icon

Big Lots social reviews and reports. Join community by posting your own comments or complaints.

Big Lots, Inc. is a public corporation that was founded in 1967 by Sol Shenk. The company is based in Columbus, Ohio. Big Lots specializes in overstock and closeout merchandise retail. The tagline of the company is: "Brand names, closeout prices". Big Lots operates hundreds of department stores in almost every U.S. state. Big Lots Furniture stores are free standing stores that sell a complete line of furniture for living room, dining room, bedroom, home office and kitchen; mattresses, toys, watches and accessories. In Big Lots stores customers can get great deals on items and products on sale. Please try to contact Big Lots Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Big Lots Complaints & Reviews

Big Lots Reviews

Anonymous
Big Lots - Given conflicting information at one of your stores
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I bought 10 qualifying purchases for over $21.00 at Big Lots hoping that I would be eligible for 20% off. However, everytime I went into the store to get information about how to ...

#318547
May 15, 2012
13

Poriarte
Big Lots - HOLES IN BRAND NEW POOL
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

BOUGHT NEW POOL ON 5/12/12,HOLES IN IT RIGHT OUT OF BOX,BIG LOTS WONT DO ANYTHING ABOUT IT,THEY SUCK!!!!!!!!!!!!!!!!!, put in new cement smooth pad to lay new pool on and this is w...

#318343
May 14, 2012
13

Sunshine84
Big Lots - Broken back wheels on a stroller i got
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I bought a stroller for my baby in 2003 in Huntington W.V as i was walking with her in it the back wheels and connecter piece fell off and tipped sideways and my baby almost went i...

#317063
May 07, 2012
43

Neonglow
Big Lots - Biglots
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I have worked there for nearly 12 years. I have been threatened to get beat up in the parking lot by the asistant manager, accused of standing on the tolite. A box of staples a man...

#317057
May 07, 2012
111

LeaAnne ...
Gee, Big Lots can not figure out why their 3rd stocks were in the tank. They are closing stores.
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I was shopping at the Henderson NV store. The poor clerk had a line when the current customer at her register look at all of us standing in line and giggled took off to get somethi...

#316537
May 04, 2012
76

Zanny
Big Lots - I left abamboo windchine in my cart, i called i soon asi got home, and ask about it, they said sorry
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I left a baboo chines in my cart, icalled as soon igot home, they told me, that they would not replace it, i had just spent one hundred and fourtyeight dollars. i think that stinks...

#316129
May 02, 2012
89

Garyparker
Big Lots - New handicap parking spots
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

About 7 or 8 months ago the Big Lots Store in Webb City, MO painted 2 new Handicap parking spots by the south entrance of the store, then they locked that entrance. They put a sig...

#315129
Apr 27, 2012
88

Snowotter
Big Lots - Rude staff not doing anything about rude customers
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I was in Big Lots last Saturday. On a weekend, they only had one register open; but a lot of other staff members were standing around doing nothing. I got in line to buy some pet p...

#314172
Apr 23, 2012
179

Mucheebaba
Big Lots ,Redding,CA
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I bought some stuff from big lot,redding,on hilltop drive across the mall .It was for a charity donation but i did not like the product , and unfortunately miss placed the receit s...

#314136
Apr 23, 2012
106

Anonymous
Big Lots IS NOT WORTHY OF MY MONEY!
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

Long time customer of Big Lots, purchased $400.00 Gazebo and patio items on Thursday and later discovered all items in store 20% off on Sat. Manager never returned call and corpor...

#304204
Mar 12, 2012
519

Anonymous
Big Lots - Advertised Products Not Available On Day 1
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

Because of previous situations with Big Lots, I decided to be at the store before opening on the day of a sale. They advertised a Bissell carpet cleaner for $49. When they opened...

#303776
Mar 10, 2012
580

LucindaF
Big Lots - Rude customer service
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I walked up to customer service to explain a double charge to my debit card for a pair of boots I purchased last month. There were no other customers around but my self so I was ...

#303035
Mar 07, 2012
573

COO26MAX
Big Lots - VERY PISSED OF CUSTOMER
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

LAST THURSDAY 03/01/2012 I GOT SOME SOLAR LIGHTS FROM BIG LOTS. I TOOK THEM HOME AND TO MY SURPRISE THEY DON'T WORK. I PUT THEM IN THE GROUND TO CHARGE THEM UP, AND AS OF TODAY...

#302935
Mar 07, 2012
528

Anonymous
Big Lots - Delivered a damaged sofa, 3 weeks later I'm still trying to exchange it
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I bought a "bargain" sofa at big lots. The delivery service (that charged me $65 bucks to deliver it) dragged it on its side along the concrete entry to my condo. Needless to say...

#300851
Feb 28, 2012
564

Chickin214
Never again Big Lots , never again.
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I bought a couch from Big Lots and it wouldn't fit in my house where I wanted it. (I probably should have taken better measurements) I called the store that I got it at to ask if I...

#300561
Feb 27, 2012
522

Kerrimil...
Big Lots -worst return service
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

The store only gives you 30 days to return a product unlike the 90 days that all other retail stores give you. I was 5 days past my return date on a 15 dollar crappy mp3 player the...

#296574
Feb 13, 2012
441

Angry Sh...
Big Lots Canada Horrible
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

7 months ago Big Lots took over the LW chain in Canada. I was happy to hear the news as the LW store in my city was great, but they didn't have a lot to choose from. Since the ...

#296027
Feb 10, 2012
420

Anonymous
Big Lots - BIGLOTS IS A JOKE
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I WORKED FOR BIGLOTS FOR 8YRS AS CREW MEMEBER, I SEE THEM DO IT ALL FROM TALK TO CREW LIKE THEY ARE KIDS AND LIE TO YOUR FACE. IVE SEEN MANAGER SIGN CREW MEMEBER NAMES TO PAPERS TH...

#295946
Feb 10, 2012
614

Anonymous
Big Lots - Toys displayed with rebate form incorrect product.
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I purchased two sets of princess dishes to receive the princess castle by using the rebate form displayed with them at Big Lots. The associate helped with the gathering of informa...

#295734
Feb 09, 2012
309

Anonymous
Big Lots - BAD TAPE!!! BIG LITS HAS THE WORST TAPE EVER. WHAT HAPPENED TO THE GOOD STUFF
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I have been buying tape from big lots for over 20 year and i understand that the product might have blemishes or called seconds. I don't care about that. but the new product th...

#293710
Feb 01, 2012
348

Anonymous
Big Lots - Big Lot's Furniture Collapse
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

Last year I bought a bed frame for $349 and had it for 6 months, then one day I went to get in the bed (I weigh 150 lbs), and the board underneath snapped! I called Big Lots and t...

#293555
Feb 01, 2012
609

Mrc
Big Lots - Bad employer
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I WORK FOR BIG LOTS I 'M A VERY HARD WORKER I PUT 110% INTO MY WORK IN THE LAST 43 YEARS I HAVE ONLY RECEIVED A .25 CENT RAISE A YEAR I HAVE NO ATTENDANTS ISSUES NO ONE GETS MO...

#289224
Jan 15, 2012
661

Ellabella
Big Lots - Tablet is JUNK
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I know BL is cheap. But they had a tablet/ e-reader on sale for $70 & we thought it to be OK for our 6 y.o. We wanted him to be able to read books (there's a BnN app to buy bo...

#285816
Jan 02, 2012
733

Wowwow
Big Lots is a Big Disappointment!
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

On November 28, 2011 my husband and I purchased a video camera for our pre teen daughter that has a school project coming next semester. This was bought as a Christmas present. On ...

#285268
Dec 30, 2011
634

Granma b...
Big Lots - No "Hello"- "Have a nice day"- NADA
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

Arriving @ the check out- the cashier said nothing, OH, except the total of my purchase.I got no "Hello" - "have a nice day" - no "Kiss my a##"- Nothing. Then she wouldn'...

#284548
Dec 28, 2011
609

Anonymous
Big Lots - I am pissed because consumers are ***
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I am pissed beacuse all you *** people can only complain about things because your life isfilled with so much happiness. Only *** people complain and only when they don't...

#284112
Dec 26, 2011
693

Treniece25
Big Lots - A BIG *** SCAM!!!
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

Never ever ever ever buy a flat screen tv from big lots!!! I've had my 46 inch sanyo tv for 8 months. I paid 600 dollars for it. At the time I thought it was brand new until I ...

#283844
Dec 24, 2011
960

Anonymous
Big Lots , More Like BIG LO$$!!
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

We bought a $450 table and chairs at the Big Lo$$ in Natrona Heights, PA. When we went to pick it up, two of the chairs were ruined. We demanded to get replacements, but they refus...

#282604
Dec 19, 2011
656

Anonymous
Big Lots
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I bought a pair of slippers for 8$ in oct, not thinking they would fall apart, I tossed the receipt, however 3 weeks later the sole of one came completely unstitched. So I thought ...

#281849
Dec 15, 2011
506

Danni9976
Big Lots rude employees and bull sh&% price holds
5.0 Attn: Customer Service 300 Phillipi Road ColumbusOH 43228-5311 http://www.biglots.com/help/

I tried to put a dinette set on price hold at the big lots in Bridgeville and pay 300 down and was told I couldnt because price hold is only for clearance, which is BS beca8se I me...

#280614
Dec 10, 2011
763
< Prev 1 2 3Next >
Reviews 1-30 of 61

Related Information

Auctions and Internet Stores
Online auctions are very similar to regular auction where people can buy and sell any goods by offering them up for bid, taking bids, and then selling the item to the winning bidder. Basically, an auction is a way of selling product at its maximum variable price at the moment. Besides archiving the final goal of buying or selling something, the process of itself can be very exciting and fun! There are many auctions available on Internet these days, the biggest are Amazon , eBay , and Yahoo! Auction . Internet shops are ideal solutions for every company, dealing in trade. The internet shop is intended to sell. The maintenance of such a shop is significantly smaller, than the maintenance of the common shop. The internet shop has other undoubted advantages: no need of looking for a profitable place for it, the Internet shop is open 24 hours a day and 365 hours a year, for its maintenance, hiring many trade managers is not necessary, in the internet shop, can be presented goods, not available in stock, creation of sites of the type internet shop is much more effective than renting expensive premises for business development. The standard internet shop includes: good quality web design, electronic catalogue of products, shopping basket, calculator of orders, electronic and e-mail message to the mail box of the consumer and the administrator of the internet shop.

Featured Complaints