2.7
  • Customer sevice1 votes
  • Refund policy3 votes
  • Manager1 votes
  • Confusing1 votes
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  • 2 days ago
  • Furniture and Decor
  • Selden, New York
  • Box Spring
  • 6
  • REVIEW RATING 4/5

Sealy Box spring broke after 2 years and they said my kids were jumping on it. The sealy box spring is made of cheap wood that broke but they blame my kids. even though I have a warranty the sore manager said all she could do is offer 20% off. Then they started saying oh if there's a stain on it it voids the warranty. The stains were from their piece of garbage frame. Has anyone ever seem a kids... Read more

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  • Mar 18
  • Employees and Ex-employees
  • Huntington, West Virginia
  • Working Experience
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

I've worked at big lots for 6 years. David Campisi became CEO in 2013. Since then my hours have been drastically cut. Everything has changed to mimic WalMart and they expect 3 people to run the store in the evening. One person to the floor one to register one manager. The one floor person has to clean up every single aisle in the store in only 4 hours. And look 100%. They send pages and... Read more

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  • Mar 14
  • Shopping
  • Pompano Beach, Florida
  • Register Checkout
  • 2
  • 2
  • 13
  • REVIEW RATING 4/5

I went to save lot on federal and copans and there was two cashiers and only one line at one cashier if there are to cashiers why come there is only one the store is not set up for that and if you are back up why is you working so slow and the line in the store is yea long and people are walking out because the line is to long and back is still saying one line please that is not fair to the... Read more

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  • Mar 13
  • Auctions and Internet Stores
  • Middletown, New York
  • Positive Experience
  • 7
  • REVIEW RATING 4/5

I was shopping in the Middletown N.Y. 10940 store. in which I was purchasing severel rabbits and candy for a Easter Egg Hunt. your manager ED worked with me and honored my expired coupon . that I received when we had a snow storm. I was not able to get to store during coupon time. He went above and beyond of being friendly and to help me out as I fund this Easter Egg Hunt myself. so every little... Read more

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  • Mar 10
  • Furniture and Decor
  • Reisterstown, Maryland
  • Candles
  • 26
  • REVIEW RATING 4/5

A sign for big jar candles was posted. It said that selected big jar candles were discounted. The jars had no price tags, so I turned one jar over, and saw the cost was $4.00 on the bottom. The sign said that $4. jars would cost $2.00, so I tried to purchase 2 jars. The register rang up the candles at $4 each, and I then informed Candi, the cashier, that there was a sign posted for a lesser... Read more

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  • From mobile
  • Big Lots
  • Mar 10
  • by anonymous
  • #606241

Went to big lots in Fairmont WV and the staff and manager were great. Me and my daughter in law to be got furniture and a matteress and box spring they were very helpful in every way assisting us even helping us load it in our car. Amber is a great asset to your company and store. Add comment

  • Feb 20
  • Furniture and Decor
  • New York, New York
  • Mattress
  • 121
  • REVIEW RATING 4/5

I went to big lots in west springfield and ordered a full size matress, the manager checked me out and I set arrangements to pick it up in a few days. I got home and looked at my receipt and saw that it said a twin matress on it, I had to drive back to west Springfield and tell the manager that I clearly asked for a full size multiple times. He said that there were no more full size mattresses... Read more

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  • Feb 12
  • Shopping
  • York, Pennsylvania
  • Staff
  • 2
  • 2
  • 62
  • REVIEW RATING 3/5

They say big lots wants to know how you feel,but you try and they say there is good management at that store..huh wake up and look again they are not helping and are very rude..its sad i like the store but people are not where i want to take my children in.smell smoke off employees and as we walk in..look for help they sitting outside on bench with cigerette in mouth.the smell is awful..my family... Read more

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  • Jan 23
  • Employees and Ex-employees
  • Merced, California
  • Employee Experience
  • 2
  • 2
  • 196
  • REVIEW RATING 5/5

I live in Merced California and I live right across the street from A big Lots. I became a regular customer and going to this big lots on a daily basis for the past 4 in a half- 5 years. I became good with the employees and the store manager but always felt that the store was always poorly kept up. I never find a employee on the floor when I needed help, and when I was ready to check out, there... Read more

Was this review helpful? 1 0

I am a very unhappy the manger Rachel speaks to her employee like they are trash and is very rude to the customer some of the employees are scared to talk up or even speak up to corporate but she does what she wants comes when she wants her own coworker managers dont even want to work with her Add comment

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