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2.3 Based on 48 reviews
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  • Customers like
    • Customer sevice 3
    • Jack shut about this ficking company 2
    • Orra and manager 2
  • Customers don't like
    • Refund policy 3
    • Manager 2
    • Rude customer service who give erroneous information 2

I live in Marietta, Georgia. I purchased a Lawn Recliner Chair, April, 2016, at Big Lots on South Cobb Drive, paid $ 90.00 for the chair. Because of the cold weather, I stored the chair in my basement, and even covered it. It is now May 23rd, Monday, took the chair outside, sat on it and the entire webbing pulled apart and the lower part of my body hit the pavement on my patio. Took the chair back to the store, and because it was past 30... Read more

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  • From mobile
  • Big Lots
  • May 23
  • #852764

I bought the sonoma gazebo for $450 and it isnt wrth it. It leaks even in the lightest shower. Not just in the seams, all the top leaks. The curtains dont slide when netting is up. I am so disappointed. I didnt get it put up within the 30 days for returns. So i have something that doesnt work for me. Add comment

  • From mobile
  • Big Lots
  • May 05
  • #842044

Bought a gazebo on april 16 hard as heck. To put together pieces werent fitting yhen finally got it up and 1 week later it rained and canopy ripped and frame bent for 400 dollats now fitting with all to replace it the district mansger said it should be taken down eery day Add comment

False advertising at its best, Big Lots is the leader of the pack, congrats. They have deceptive and completely false sales ads. On 4-16-2016 they advertised a blow up hot tub right next to their blow up pools. I thought that would be a great buy, called up all my local stores in area, New port richey in particular, they didn't know the hot tub was even in the ad then said they don't have it on Sunday but shipment comes Tuesday. Called Tuesday... Read more

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Big Lots #4475 is great! Nice, clean, well organized store with the friendliest people on the planet working there!!! Even the management staff are so friendly and happy to stop and help you if you need it. I do kind of miss the old store model where it was chock full of so much random closeout stuff that it was like going on a unique item treasure hunt. On the whole, they still have great prices and my store has an amazing staff! Read more

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Biglots store 4224 is the worst place to work. Managers dont respect employees. The over night man. Mary is a awful, she falls asleep on the clock rhen wakes up and hour before shift ends to boss everyone around to do her work also she curses at employees with no respect for people around. Theres no room for promotion unless u speak spanish and kiss ***. Workers barely get 25 hrs a week and for min. wage u have to do so much. Read more

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  • From mobile
  • Big Lots
  • Mar 29
  • #818942

In Burlington Iowa the workers are great!! Especially the cashiers one that is short and black hair the furniture guy Shawn is also great they should both get a raise! Store was also clean good job! Add comment

Bought this so I could snuggle with my grandkids, for that it s great, but the only way I can get footrest to close is to get on my knees, have someone stand behind chaire and slam it as hard as I can. I am 67 and just had knee replacemet, guess what can't get on her knees anymore without extreme paid. Does anyone have a solution? I surre it would appreciate it. I hate when company comes and I have to ask one of them to stand behind the... Read more

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  • From mobile
  • Big Lots
  • Mar 28
  • #818299

The big lots of Kennett Square is horrible, customer service is slow, the employees are very rude and don't like to help you. The furniture manager is always on her phone. Add comment

Why anyone would buy furniture at big lots is beyond me. They're not a furniture store even though they are acting like it. That is my complaint. I used to love going to big lots. You could find things there you couldn't find anywhere else. Now though big lots is filled with nothing but a lot of crappy furniture. It's a useless store now. You can't find any of the things that you used to shop for. They only have room for furniture. Read more

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