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  • Customers like
    • Customer sevice 3
    • Jack shut about this ficking company 2
    • Orra and manager 2
  • Customers don't like
    • Refund policy 3
    • Manager 2
    • Rude customer service who give erroneous information 2

Went to big lots in Gallup NM were watched by workers the entire time went to check out guy at counter never acknowledged me I unloaded my basket, after standing there for several minutes I asked if I was at wrong counter guy said I needed to move up to next counter threw down his book and pen very hateful like so I proceeded to move all my merchandise to where he was he did not help me move a... Read more

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Some of these managers employed by different stores seem to think they can make their own rules. I'm so sorry you went thru that. I've been treated that way one time and you are correct, it's very embarrassing. I was totally innocent as well. The manager that treated you in such a manner should have felt shame & embarrassment her self. Not everybody is a thief & profiling has proven many people... Read more

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  • From mobile
  • Big Lots
  • Feb 06
  • #785038

Bought big man recliner started peeling in one and half years and faux leather was disintegrating over most of chair left big lots several emails with no results at all so learned my lesson and you should too and their 400 dollar chair is a piece of junk and a lesson to me Add comment

selling. junk furniture that fslls apart within 16 months. Read more

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We went into Big Lots St Augustine, Fl Store #0509 Sat !-16-16. While shopping we picked up 6-boxes of chocolate covered cherries and a large box of Russel Stover candy off the Clearance Section near the front check out registers. When we went to pay for the candy they refused to give us the 30% off as advertised on the sign. The manager claimed candy was in wrong place. How can the last & only... Read more

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I went to shop to big lots on december 29,2015, the cashier who suppose to help me left me with my hand extended giving her my big lots card, so a minute after a guy helped me with my groceries. The first cashier was a pregnant woman who talked to me rude at the beginning because she thought I was blocking a man who was not in line, he was just texting. My buzz club is 9000000000051897941. I... Read more

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I was purchasing what I thought to be outdoor Christmas lights on sale today at Big Lots. When I got to the checkout, the cashier advised they were part of the summer lighting collection and not on sale. I said that was fine, but I didnt want them in that case. I then started to say it was deceiving since they were in the same aisle as the Christmas lights when the cashier interrupted me rudely... Read more

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I went into one of the Big Lots in the Heart of Miami to purchase a bathroom rug and some other items. I pick out two rugs and accidently had a third piece in my cart that I forgot to put back on the shelf. I explained to the cashier when it was my turn to pay for my items that I didn't need it. Two days later when I went into the bag and looked at my receipt to my surprise I found the... Read more

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Spend $50 and receive a $10 coupon on your next purchase sounded good at Christmas time. Cashier was even nice enough to staple my receipt to the coupon. On my next visit, I was told that I had to spend another $50 to use the coupon. This is not what I was initially told.Cashier rolled her eyes and said to another cashier that she would be glad when Christmas was over. I found this extremely... Read more

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Not that this will be seen, and if so, will not be addressed...I have had many customers complain to me that they cannot get their e-mail address fixed by calling or going on the site...Hello...you want us to promote these rewards cards, but you can't even fix any problems with their E-mail!!! Also, I cannot get an answer as to how this works...i.e., how much does the customer have to spend... Read more

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