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  • Customers like
    • Customer sevice 3
    • Jack shut about this ficking company 2
    • Orra and manager 2
  • Customers don't like
    • Refund policy 3
    • Manager 2
    • Rude customer service who give erroneous information 2

False advertising at its best, Big Lots is the leader of the pack, congrats. They have deceptive and completely false sales ads. On 4-16-2016 they advertised a blow up hot tub right next to their blow up pools. I thought that would be a great buy, called up all my local stores in area, New port richey in particular, they didn't know the hot tub was even in the ad then said they don't have it on Sunday but shipment comes Tuesday. Called Tuesday and states all stores didn't get them. I told them no stores got them and if they know what store got... Read more

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Big Lots #4475 is great! Nice, clean, well organized store with the friendliest people on the planet working there!!! Even the management staff are so friendly and happy to stop and help you if you need it. I do kind of miss the old store model where it was chock full of so much random closeout stuff that it was like going on a unique item treasure hunt. On the whole, they still have great prices and my store has an amazing staff! Read more

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Biglots store 4224 is the worst place to work. Managers dont respect employees. The over night man. Mary is a awful, she falls asleep on the clock rhen wakes up and hour before shift ends to boss everyone around to do her work also she curses at employees with no respect for people around. Theres no room for promotion unless u speak spanish and kiss ***. Workers barely get 25 hrs a week and for min. wage u have to do so much. Read more

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  • From mobile
  • Big Lots
  • Mar 29
  • #818942

In Burlington Iowa the workers are great!! Especially the cashiers one that is short and black hair the furniture guy Shawn is also great they should both get a raise! Store was also clean good job! Add comment

Bought this so I could snuggle with my grandkids, for that it s great, but the only way I can get footrest to close is to get on my knees, have someone stand behind chaire and slam it as hard as I can. I am 67 and just had knee replacemet, guess what can't get on her knees anymore without extreme paid. Does anyone have a solution? I surre it would appreciate it. I hate when company comes and I have to ask one of them to stand behind the chair so I can close it. I live by myself and if I get down on me knees and can't get up, I am in... Read more

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  • From mobile
  • Big Lots
  • Mar 28
  • #818299

The big lots of Kennett Square is horrible, customer service is slow, the employees are very rude and don't like to help you. The furniture manager is always on her phone. Add comment

Why anyone would buy furniture at big lots is beyond me. They're not a furniture store even though they are acting like it. That is my complaint. I used to love going to big lots. You could find things there you couldn't find anywhere else. Now though big lots is filled with nothing but a lot of crappy furniture. It's a useless store now. You can't find any of the things that you used to shop for. They only have room for furniture. Read more

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  • From mobile
  • Big Lots
  • Mar 04
  • #802950

Excellent service at big lots in Kennesaw ga. Nice people. Should be model for other stores Add comment

I was at the Big Lots in Murphy NC and witnessed the rudest store manager I have ever seen. A lady was trying to return an item that didn't work but did not have the receipt. The sales associate wouldn't refund her money so she asked for the stores manager. They paged Angie the front. She proceeded to tell the lady they would not give a refund without the receipt no matter what and if she didn't like it she could take her business elsewhere it wasn't need there anyway. I was so aggravated by her actions that I pushed my buggy aside and left. I... Read more

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Rude *** manager in furnirure dept. Ignored me help pwrson in line behins me instead. When done she asked what i wanted rudely. I told her i was wanting to purchase a recliner. She procedded to tell me to apply from home ti see if im approved. I wadnt wanting financing . i wanted to buy the chair. Seriously rude ***-- springfiels mo store Add comment

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