Big Lots Complaints and Reviews

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Big Lots
Main address: Attn: Customer Service 43228-5311 Columbus OH
, , http://www.biglots.com/contact/emailus.aspx?cookieCheck=true
  • 179+5 mobile complaints
  • $18.3K claimed losses
  • $99 average
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  • Jul 21
  • Auctions and Internet Stores
  • Complaint Forum
  • 7

I have been following this site off and on. And it amazes me the things people have put on here. I have seen email addresses, HOME addresses and home telephone numbers posted for the entire internet to see! If you have a complaint that's needs to be brought to the attention of corporate you call 1-866-BIG LOTS. There is nowhere on the internets that big lots offers a complaint forum. Geez people... Read more

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  • Jul 18
  • Auctions and Internet Stores
  • Customer Service Representative
  • 7

I'd like to make a complaint. I bought over 1,000.00 in merchandise at the Sedalia, mo store & the customer service representatives name was Chris. He made us wait over an hour, was rude as could be n had poor customer service skills. We were so angry that we almost left without purchasing n e thing. If it hadn't been for our previous visit with other associate's named Audrey... Read more

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  • Jul 16
  • Auctions and Internet Stores
  • Longmont, Colorado
  • Rewards Coupon
  • 1
  • 8

I haven't been getting my rewards e-mail coupons, and I'd like to know why! I have been a loyal customer for a lot of years, and I've bought quite a lot of things from your company, and spent a pretty penny too. I joined your Rewards program and thought that your company would be fair to people like me, but I have't gotten my e-mails from you for the last few months, and again, I WANT TO KNOW... Read more

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  • Jul 15
  • Supermarkets and Malls
  • Employment
  • 1
  • 19

I get assistants cause I'm a single mom, divorced, no child support, and my ex husband is in prison. I work at a big lots making $8 an hour and corp. doesn't allow us to get more than 29 hrs a week so they don't schedule anyone more than 18 hrs per week because of this and I live in a very small town. I have no car so there for I have to walk to work or get a ride from someone just so... Read more

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  • Jul 14
  • Auctions and Internet Stores
  • Torrance, California
  • Mattresses
  • 1
  • 6

Big Lots: I recently bought some mattresses from Big Lots and they are caving in. I should have known it was too good to be true for the price. I have learned from this experience to go to a store where the quality is much better, in other words you get what you pay for. I have learned to do my research before purchasing these items. Read more

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  • Jul 09
  • Auctions and Internet Stores
  • Kingman, Arizona
  • Solar Umberella
  • 1
  • 10

I paid $189 for a solar umbrella and after 2 uses it broke. I went to return it and Big Lots told me they have a 30 day policy. I said I paid $189 two months ago and it breaks on the 2nd use and you won't return it! and the answer was NO!! I will be contacting the cooperate office tomorrow. This is not acceptable!! .. Big Lots should look at stores like Nordstrom and the Limited that puts there... Read more

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  • From mobile
  • Big Lots
  • Jul 06
  • by anonymous
  • #506964

I go to store #1763 and always get the same cashier that's rude and like slams my stuff in my bags and yesterday when I went I stood in line like everybody else and she tells the person behind me to come up so she can check them out before me and doesn't even ask if its ok with me I spent more than $60 everytime I go in there it's ridiculous how bad of an attitude she has doesnt say hello or... Add comment

  • Jun 25
  • Shopping
  • Venice, Florida
  • Customer Service
  • 12

I think every one that works at this store is unhappy with their job. You never get greeted, you have your debit card jerked from your hand and then kind of tossed back to you at the end of the transaction, then NEVER thanked for coming. Today 6/25/14 will be my last visit to that store and perhaps to any Big Lots!! I will say that I do love your prices and have never had such bad service at any... Read more

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  • Jun 22
  • Auctions and Internet Stores
  • Logan, Utah
  • Unfair Hiring Practices
  • 7
  • 57

There is a New store being opened in Logan, Utah. Interviews are being done at the Logan, Utah Church of Jesus Christ of Latter Day Saints Employment Resource Center, which means they are in conflict of Equal Employment Opportunities for showing preference to only Mormon’s. I couldn't believe it, when I contacted their customer service they said there were no stores being opened in Logan, Utah,... Read more

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  • From mobile
  • Big Lots
  • Jun 20
  • by anonymous
  • #500247

Wonderful helper,customer service,respectable,young man at the store#5293 sterling. Good worker Add comment

 
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