1.7
  • Refund policy2 votes
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  • From mobile
  • Big Lots
  • 1 hour ago
  • by anonymous
  • #571228

The fact that they just extended Christmas eve and new years eve hours is ridiculous. Greedy, greedy , greedy. This is not a family oriented company. Add comment

  • Dec 14
  • Ex Employees
  • Williamsburg, Virginia
  • Store Manager
  • 1
  • 1
  • 24
  • REVIEW RATING 3/5

Hi I am a Assistant Manager for Biglots I have been with Biglots for eight years.I have a complaint about my STL he does not act like a STL he is hardly in the store,all he do is sit in the office and do nothing,and he never close the store.It is getting to the point that customers think that I am the STL because they always see me at the store not the STL.I am getting burned out because I am at... Read more

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  • Dec 13
  • Auctions and Internet Stores
  • Positive Experience
  • 15
  • REVIEW RATING 3/5

To who it my concern I was in Biglots on 12/5/2014 and needed some curtains for my bedroom.Could not find what I wanted but their was two managers there that helped me out alot manager Vincent and Sandra.They helped me find the perfect curtains also found a comforter set and pillows to match.All Biglots should be this helpful and patient with customers because I'm 62 years old and have trouble... Read more

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  • Dec 04
  • Auctions and Internet Stores
  • Gainesville, Texas
  • Kitchen Cart
  • 47
  • REVIEW RATING 4/5

My daughter bought a kitchen rolling cart for me for Christmas at your store #1860 in Gainesville, TX. when the salesman said I could not buy the one on the floor and you do not assemble any items, opposite of Walmart and sears. She agreed to have her neighbor do it. Which he did. After we got it all together we found out is was the same size as the one I have. When we returned the item I... Read more

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  • Dec 03
  • Auctions and Internet Stores
  • Kettering, Ohio
  • Watch
  • 20
  • REVIEW RATING 3/5

i bought an inexpensive but nice looking men's watch at big lot's store-- i believe it was 6.00 but less than 12.00 at most-- and it died, literally broke; the hands fell off the watch inside & after only 2 months or less. The store would do nothing AND i had the receipt AND the original box. SO, i called my credit card and got a prompt refund at Chase & told Big Lots to stuff it. I even... Read more

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  • Nov 29
  • Products
  • San Mateo, California
  • Curtains
  • 1
  • 1
  • 37
  • REVIEW RATING 4/5

I bought a set of curtains a few months back. It is still in the packaging and unopened. I would like to return it to Big Lots as I have changed my mind about the color of the curtains for a credit since I've lost the receipt. Big Lots sells this set of curtains in their store but they refused to take it back as it is more than 30 days. I would glad have store credit for the return of the... Read more

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  • Nov 28
  • Auctions and Internet Stores
  • Ocoee, Florida
  • Cordless Screwdriver
  • 1
  • 1
  • 33
  • REVIEW RATING 3/5

Went to Big Lot Ocoee, FL and bought a Shop Basic Cordless screwdriver, a bed room set and a dinette set on 11/17/14. Two weeks later on 11/27/14 putting a bed set together the tool stop working. I went back to the store to return it with my receipt in hand and I was told since it is not in the original package it cannot be returned. I ask them to take one out of the package that is working... Read more

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  • From mobile
  • Big Lots
  • Nov 02
  • by anonymous
  • #553200

HAd an horrible Time with Elaine the supervision. Will never shop this chain again! Add comment

  • Oct 23
  • Auctions and Internet Stores
  • Washington, District Of Columbia
  • False Advertising
  • 2
  • 2
  • 186
  • REVIEW RATING 4/5

I have had the same issues several times now and went online to see if anyone else had an issue with their false advertising. This past weekend they advertised a 'shipment' of Platinum Keurigs that were priced so 'LOW' that they couldn't reveal it. My husband went in that same morning as the ad and lo and behold they did not have any. When he inquired about it, a salesperson took him to an... Read more

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  • Oct 03
  • Auctions and Internet Stores
  • Positive Experience
  • 76
  • REVIEW RATING 4/5

i was looking at furniture and met two of the best Ladys anywhere in Glasgow KY. STORE#1125 I WILL BUY from these lady from now on very nice and helpful i like this store better then any in Glasgow, KY. there names are Connie Dubree and Tiffany Wood. i want these Ladys only when i go in this store to shop you need more employes like this i will shop this store on most of what i need from now on... Read more

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