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Big Lots

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Big Lots, Inc. is a public corporation that was founded in 1967 by Sol Shenk. The company is based in Columbus, Ohio. Big Lots specializes in overstock and closeout merchandise retail. The tagline of the company is: "Brand names, closeout prices". Big Lots operates hundreds of department stores in almost every U.S. state. Big Lots Furniture stores are free standing stores that sell a complete line of furniture for living room, dining room, bedroom, home office and kitchen; mattresses, toys, watches and accessories. In Big Lots stores customers can get great deals on items and products on sale. Please try to contact Big Lots Customer Service directly prior to posting any complaints on this site.

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Big Lots Complaints & Reviews

Big Lots Reviews

Mrc
Big Lots - Bad employer

I WORK FOR BIG LOTS I 'M A VERY HARD WORKER I PUT 110% INTO MY WORK IN THE LAST 43 YEARS I HAVE ONLY RECEIVED A .25 CENT RAISE A YEAR I HAVE NO ATTENDANTS ISSUES NO ONE GETS MO...

#289224
Jan 15, 2012
132

Ellabella
Big Lots - Tablet is JUNK

I know BL is cheap. But they had a tablet/ e-reader on sale for $70 & we thought it to be OK for our 6 y.o. We wanted him to be able to read books (there's a BnN app to buy bo...

#285816
Jan 02, 2012
202

Wowwow
Big Lots is a Big Disappointment!

On November 28, 2011 my husband and I purchased a video camera for our pre teen daughter that has a school project coming next semester. This was bought as a Christmas present. On ...

#285268
Dec 30, 2011
219

Granma b...
Big Lots - No "Hello"- "Have a nice day"- NADA

Arriving @ the check out- the cashier said nothing, OH, except the total of my purchase.I got no "Hello" - "have a nice day" - no "Kiss my a##"- Nothing. Then she wouldn'...

#284548
Dec 28, 2011
194

Anonymous
Big Lots - I am pissed because consumers are ***

I am pissed beacuse all you *** people can only complain about things because your life isfilled with so much happiness. Only *** people complain and only when they don't...

#284112
Dec 26, 2011
235

Treniece25
Big Lots - A BIG *** SCAM!!!

Never ever ever ever buy a flat screen tv from big lots!!! I've had my 46 inch sanyo tv for 8 months. I paid 600 dollars for it. At the time I thought it was brand new until I ...

#283844
Dec 24, 2011
347

Anonymous
Big Lots, More Like BIG LO$$!!

We bought a $450 table and chairs at the Big Lo$$ in Natrona Heights, PA. When we went to pick it up, two of the chairs were ruined. We demanded to get replacements, but they refus...

#282604
Dec 19, 2011
257

Anonymous
Big Lots

I bought a pair of slippers for 8$ in oct, not thinking they would fall apart, I tossed the receipt, however 3 weeks later the sole of one came completely unstitched. So I thought ...

#281849
Dec 15, 2011
200

Danni9976
Big Lots rude employees and bull sh&% price holds

I tried to put a dinette set on price hold at the big lots in Bridgeville and pay 300 down and was told I couldnt because price hold is only for clearance, which is BS beca8se I me...

#280614
Dec 10, 2011
254

Anonymous
Horrible customer service at Big Lots

My Mother and I went to Big Lots in Fort Smith Arkansas.Made a special trip to buy a thatnew Christmas tree that was advertised on t.v.Lady at checkout was s RUDE.When I asked for...

#278492
Dec 01, 2011
252

LGNTexas
Big Lots "bait and switch"

Sent my son to purchase a Cuisinart THERMAL coffee make w/gold screen filter. He came home with a glass model that had been pointed out to him by an employee as "the one" in the a...

#272891
Nov 04, 2011
370

Shopper201
Big Lots - I was pushed to the back of the line unfairly

I was being checked out when a gentleman came up (perhaps a manager) taken control of the cash registry and checked out another customer without even a polite word for interruptin...

#270920
Oct 27, 2011
378

Antibigl...
Big Lots

This place is terrible. The employees are rude the management is rude. The act like you shouldnt bother them when u ask for money back for the reconditioned junk they sell. Ive had...

#270260
Oct 24, 2011
280

Elva And...
Big Lots - Doesn't care about customer satisfaction

I purchased a comforter set at big lots. It would not fit the bed I bought it for or any other bed. I took it back to the store in Hoover,Al. where I bought it. I couldn't find...

#268513
Oct 16, 2011
421

Belcamp13
Big Lots - Didnt follow through with offer of intended discount

Spoke with a manager about a discount on 10/2011 about a purchased electric fireplace. tom, the manager told me to bring my receipt back in on the 9th of the month...i had an eme...

#267891
Oct 13, 2011
388

Consumer...
Big Lots Supports Pakistan

I went to a local Big Lots store today to purchase a tarp. The first tarp that I found was manufactured in Pakistan. [Fortunately, the store also stocked a nearly identical tarp ...

#262712
Sep 18, 2011
455

Enb
Big Lots does not stand behind its products after 30 days.

I'm really disappointed with my BigLots experience. I purchased two slip covers - couch and love seat - from store 01758 - which tore within the 30 days. Due to my work and travel...

#259164
Sep 01, 2011
553

Anonymous
Big Lots - Guaranteed me my furniture in two weeks or les and still don't have it in.

Went to purchase a furniture set at the Big Lot's in East Greenbush New York. Was told by the employee I would have it in two weeks or less and that was on August 6th. It is no...

#257239
Aug 23, 2011
501

Lisa.ferro
Big Lots using 30 day return policy to sell garbage!!

When I bought a dining room set at Big Lots on Feb 28th 2011 for 850.00 dollars, I thought I was getting a good deal. I thought it was everything we were looking for. Then in Mar...

#253042
Aug 03, 2011
3449

Anonymous
Big Lots - Bad example

I was in Big lots today (Austell Ga) it was fairly busy, I noticed two employees outside and wondered why they were hanging around talking when they could be helping what everyone ...

#252311
Jul 30, 2011
968

Lory gil...
Big Lots would not refund for defective merchandise

We purchased a mp3 player at Big Lots and though the product never worked they refused to refund our money or even offer store credit because it was past the 30 day return period. ...

#251849
Jul 28, 2011
649

Elguero
Big Lots - Restrooms not for customers

I went to the big lots stores in reedley ca. and half way in my shopping list my son who is 6 years old wanted to use the restroom they told me that they couldn't find the key. th...

#247379
Jul 06, 2011
754

AJ2222222
Big Lots Tape!!!! why would you do this

I have been buying from Big lots for over 10 year and have always like the products they have. I buy allot from big lots for my business and have found a big change in the Masking ...

#239765
May 26, 2011
998

Anonymous
Big Lots False advertising

I have made numerous trips to Big Lots for items advertised in their flyer. I have called all the stores in my area to see if they have the sale item in stock the same day t...

#233292
Apr 20, 2011
848

Anonymous
Big Lots Suck

If big Lots offers aprice hold or layaway guarantee they should honor it. Who sells merchandise that someone else has paid cash money on for them to hold. Who does Big Lots Wade Gr...

#232193
Apr 13, 2011
1444

Br00ke29
Big Lots - Unfair Treatment

Renae, who claims to be the store 'manager' at Big Lots #4485 (90th and Bangerter) kicked my kids out of the store because my 14 year old daughter was not using a chair to her stan...

#192171
Aug 02, 2010
1385

Future a...
Big Lots - Mold on Wood Furniture

We bought Village Green Log Chairs (2) that were and/or covered in mold and cracked. Also a love seat as well. We bought it from the store on Sandy Plains Road in Ma...

#188297
Jul 05, 2010
1780

Anonymous
Big Lots - Accused me of shoplifting because I was carrying a big purse.

One Saturday, I went to Big Lots to inquire about an item I had seen in the sales ad. The associates explained the sale would not take effect until Sunday(the next day). I then pro...

#180477
May 01, 2010
1445

Easyshop...
Big Lots - Rude employee

I have been a loyal shopper of the Saint Augustine store for years. But the other day I was in that store and I along with other shoppers became very upset and concerned for a ...

#175887
Mar 22, 2010
192

Mothertu...
Big Lots

I recently purchased a foundation and mattress from Big Lots, I went home and on the local TV station they were advertising the foundation for $10 when you purchased the mattress. ...

#175774
Mar 22, 2010
1048
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