Big Lots Complaints and Reviews

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Big Lots
Main address: Attn: Customer Service 43228-5311 Columbus OH
, , http://www.biglots.com/contact/emailus.aspx?cookieCheck=true
  • 189+6 mobile complaints
  • $18.5K claimed losses
  • $95 average
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  • Sep 25
  • Ex Employees
  • Atlanta, Georgia
  • Working Conditions
  • 1
  • 1
  • 17

what is Jennifer and she want us happy but the workers unhappy if they are not happy we not happy I had one of the manager say to me Jennifer happy we make you all but we work hard to do this but they say to us we don't have the hours to take care of your needs work crazy hours and days cant work another job cause no time to look if you full time part time get one or two days .then say we are... Read more

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  • Sep 20
  • Auctions and Internet Stores
  • Retailer
  • 31

In two separate trips I bought two completely different dry goods items. The first a Wireless Optical Mouse the second a Power Sprayer that attaches to your garden hose. Both items were unusable fresh out of the package. A business model that claims "Big Lots has the power to negotiate the best deals in the business. We sell a broad range of high-quality, brand-name products" leaves consumers... Read more

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  • From mobile
  • Big Lots
  • Sep 06
  • by anonymous
  • #530793

Hialeah store visit this morning and they had a ad that all patio furniture was 75 0/0 off they did not sell it to me because weaker furniture was not on sell Add comment

     

  • Aug 31
  • Furniture and Decor
  • Midtown Recliner
  • 1
  • 1
  • 42

I went into BigLots in Hammond, La on Aug.31 1st day of a 2 day sale for a Midtown Recliner 1 hour and 15 min after the store open. They said they did not have any in stock, the only had 1 to start with and no rain checks, they called the nearest store 35 miles away they only had 2 and would not hold it for me. How can you have a 2 day Labor Day sale with no stock. I got there 1 hr and 15 min... Read more

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  • Aug 21
  • Auctions and Internet Stores
  • Lawn Chair
  • 1
  • 1
  • 141

We go to Big Lot about ever Thursday or so but it may be awhile now. Tuesday a friend bought 5 lawn chairs for 30% off. We decided we wanted 2 more. Went our usual Thursday and found the lawn chairs and the sign said all folding chairs 50% off. When we got to checkout, told clerk they were 50% off, she called her manager. Manager never came to talk to us just said they were not in the sale. When... Read more

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  • Aug 18
  • Auctions and Internet Stores
  • York, Pennsylvania
  • Rude Management
  • 64

I have been a loyal shopper at Big Lots store 1016 for several years now and it seems that with every visit one particular manager just gets worse and worse. I have openly asked other employees there about her. They never have anything good to say. I have seen them ask her for help only to be turned down. Instead of walking over to the desk when they page her she'll yell across the entire store.... Read more

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  • Aug 18
  • Auctions and Internet Stores
  • Fort Myers, Florida
  • Defective Appliances
  • 2
  • 2
  • 43

i've had 3 different applicances break in less than a year after i bough them...all from big lots..... first, irons....2 different irons broke less than year, i thought it was just a brand issue..the replacement irons but has issues .... keurig coffee maker, less than a year after buying broke.....was hardly used NOW my year old microwave oven, broke......all bought at best buy' SO DOES ANYONE... Read more

Was this review helpful? 0 3

     

  • Aug 16
  • Auctions and Internet Stores
  • Irmo, South Carolina
  • Positive Experience
  • 23

Tammy at Big Lots on St. Andrews Road in Irmo, SC was very cheerful and welcomed everyone that came into the store. She had a great "can do" attitude. We have always had a great experience in every Big Lots store we have been in. Our local store is now this one and we enjoy going there. I have no complaints at all. We have been shopping at Big Lots stores for many years. We also plan... Read more

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  • Aug 02
  • Auctions and Internet Stores
  • Rewards Program
  • 1
  • 1
  • 122

There seems to b confusion about the new rewards program and how it works. Let me explain. They get your email address so they can market to you. They get to send you the weekly ad. You get coupons occasionally. Some are a flat 5$ off a purchase over 20$ and some are a sliding discount up to 15$ off depending on purchase amount. The rewards card keeps track of your purchases in case you lose your... Read more

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  • Jul 30
  • Auctions and Internet Stores
  • Disrespectful Customer Treatment
  • 70

My Husband and I have been shopping at your Big Lots store located in Anniston Al. 3124 McClellan Blvd. for years.We have been satisfied with your customer service from all the employees with the exception of the General Store Manager. His first name being Byron, dont know his last name?He has been rude each and every time we visit & shop the store, which is at least once to twice a week!... Read more

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