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  • Customers like
    • Customer sevice3
    • Cashier who was friendly2
    • But not very knowledgeable1
  • Customers don't like
    • Refund policy3
    • Finance plan2
    • Confusing2
  • From mobile
  • Big Lots
  • 1 day ago
  • by anonymous
  • #639776

Had a very rude experience with a cashier . She was very rude. Her name was bethany or brittany from Hammond la. Store. Add comment

  • From mobile
  • Big Lots
  • 2 days ago
  • by anonymous
  • #639090

Cashier Kimberly. Worst customer service I've seen Ina long time. Talks to her coworkers while working checkout and completely ignores the customer standing in front of her. Can't count at all. Gave me too much cash back. When I started to say something to her about it she turned her back to me and kept talking to her coworker. Her loss! Add comment

  • May 19
  • Auctions and Internet Stores
  • Collierville, Tennessee
  • Credit Card Payment
  • 16
  • REVIEW RATING 3/5

I used my credit card at Big Lots on Friday 5/15/2015. This was the first time I used the card in months. 2 days later, I have tons of fraudulent charges on my card. I am sorry but I can't help but believe it was stolen through at Big Lots. This maybe another Traget Scandal in the making. I go months without using the card then bam, I use it and 2 days later someone is charging it up. I used my... Read more

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  • May 13
  • Furniture and Decor
  • Montgomery, Alabama
  • Chair
  • 44
  • REVIEW RATING 4/5

on 04/12/2015 at your Montgomery, Al store #5309 I purchased a Bistro set, table $49.99, two chairs at $24.00 a piece among other purchase. After purchase your young black male employee place the purchase in my car which I asked him was he sure it will it fix in my car he went on to reply that the table came in a box and the chairs was not in a box and that the box will fix in the trunk so I... Read more

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  • May 10
  • Furniture and Decor
  • Gibbstown, New Jersey
  • Deck Furniture
  • 16
  • REVIEW RATING 4/5

Gary cant do his job at the big lots in cleona, pa. It took him 45 mins to find and scan the merchandise i was buying and 4 if the pieces were already out! He didn't help me load the truck that i borrowed, and I'm missing one of the cushions! Gary was slow and unconcerned that his inability inconvenienced me! Zach and a young lady were very helpful and if not for them, i would have left and... Read more

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  • May 09
  • Appliances and Electronics
  • Richmond, Virginia
  • Keurig K40 Brewing System
  • 3
  • 3
  • 116
  • REVIEW RATING 5/5
Big Lots - Misleading ads
1 of 2

My wife has been wanting to get a Keurig K40 but we haven't been able to afford the $89.99 price that they sell for at Wal-Mart and other retailers. I was excited to get an email from Big Lots which stated that they had the same K40 model offered at a "price so low that it couldn't be shown" in the email. So I went to the website, which said the same thing but also had a valid date range of... Read more

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  • May 08
  • Auctions and Internet Stores
  • Garland, Texas
  • Necklace
  • 26
  • REVIEW RATING 4/5

I visited this store today May 8th at 3:49 PM. I purchased several items! There were two necklaces that were $10 each on a rack that was clearly marked, Buy one get one free, along with a description that seemed to match two necklaces I selected. When I went to check out, the cashier told me they weren't the ones that were buy one get one free. So, I told her I didn't want them, she set them... Read more

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  • May 08
  • Products
  • Mckinney, Texas
  • Positive Experience
  • 11
  • REVIEW RATING 4/5

I needed to find a specific item, a worker and a manager came up her name was Orra and the manager I am not sure. But they helped me, he had her look and see if they had anything that would work. I found what I could use. It was one of the better experiences I have had with a retail store. I usually go to this particular store in McKinney on 380. I have found the employees to be friendly for... Read more

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  • May 07
  • Supermarkets and Malls
  • Brunswick, Georgia
  • Staff
  • 2
  • 2
  • 25
  • REVIEW RATING 4/5

My husband and I have witnessed the Manager Dave at store # 1507 .Bow Up at some of the Employees. I had to remove my husband, because he wanted to WHIP Daves ace. There was another incident with Dave Hightower where this .. Excuse the language .. Man .. was throwing things and CURSING his employees. I then had to remove my child. We REFUSE to go back in that store UNTIL you people get RID of... Read more

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  • May 06
  • Auctions and Internet Stores
  • Bartow, Florida
  • Rocker Recliner
  • 190
  • REVIEW RATING 5/5
Big Lots - Review about Rocker Recliner from Bartow, Florida
1 of 2

Have bought several items and furniture from big lots , but will be taking this rocker recliner back to big lots front door . We bought 2 identical chairs and one is garbage and falling apart! Read more

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