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Went to get a patio set. They were out. Had associate call another store to see if they had it. They had three. Got there and they had none. Had associate at second store call another location. They had five. Got there. They had zero. Had associate at third store call...
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Anonymous
Anonymous

i doubt the oriignal store wouldve sent you there b4 calling 1st, computer 3's are not accurate

#1096431
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My husband bought a Stratolounger recliner 8/24/17 at Big lots, thinking it would not have toxic chemicals in it, since the tag on it said this problem w/ the chair is less likely. My goodness, i could not even walk next to it w/o having a VERY sick reaction!!! I had...
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4.2
I liked
  • Sales people are very kind
#1091880
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Was visiting the Holbrook Big Lots, while shopping I noticed most of the employees were super nice and very efficient. Then as I was approaching the back area of the store I noticed a employee talking about another employee. Then she walked away and approached another...
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4.8
#1088165
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Progressive Leasing Furniture Leasing Review

Big Lots
#941410
5.0
Details
I purchased some furniture at Big Lots and my experience was excellent. The program has 2 options, 90 days buy out or pay for one year. If you pay attention to the contract they are very clear. I decided to pay mine off in 90 days so I wouldnt pay more. Thos is a great program for those who dont have great credit but want nice things. Thank you Progressive for giving me this opportunity.
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Short Review on October 20, 2016

Big Lots
#940007
If they only new what goes on.if they would work it for a week they would know how people are treated.you treat people the way you want to be treated.they dont care if they lose there good people.some manger let it go to there head.they can treat them any way they want too and nothing said.having favorites too.
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Gazebo Review

Big Lots
#852764
1.5
Details
I bought the sonoma gazebo for $450 and it isnt wrth it. It leaks even in the lightest shower. Not just in the seams, all the top leaks. The curtains dont slide when netting is up. I am so disappointed. I didnt get it put up within the 30 days for returns. So i have something that doesnt work for me.
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Diversity of Products or Services
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Sunjoy Industries Gazebo Review

Big Lots
#842044
1.0
Details
Bought a gazebo on april 16 hard as heck. To put together pieces werent fitting yhen finally got it up and 1 week later it rained and canopy ripped and frame bent for 400 dollats now fitting with all to replace it the district mansger said it should be taken down eery day
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Product or Service Quality
I was in the Fenton, Missouri big lots about two months ago. The woman who I know to be the store manager (I asked the cashier who she was) was up by the registers discussing in earshot of myself and the cashier the details of how an employee had just been fired....
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2.3
I liked
  • Home decor is pretty
I didn't like
  • Management
#1081978
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I have gone to multiple Big Lots in search for furniture items in their ads only to be told they are not in stock. When I have tried to purchase the display item I was told "We can't sell the display" only to be in the same store a week or two later and find the...
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2.3
#1078621
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Bought a simmons couch and had to take back cause the material smelled like puke. Got another one and it smells same way. Has anyone else had this problem. The associates were smart *** about it. Please respond back if you have had this problem
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Anonymous
Gary

Having same problem right now. Been 3 months and their saying it is "customer abuse" that is causing the smell. Crazy. They are an unbelievably fraudulent company selling co...

1.7
#1075244
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There has been a new manager assigned to the Martinsville Virginia store in stead of letting the guy that has been doing the job since the firing of the previous manager. He has made this store look the best its looked in years. I know that it hasn't looked this good...
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I liked
  • It is the best it has been since the opening
I didn't like
  • Bringing some no good manager in
#1065844
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Purchased stratounger comfort view with motion headrest today & received delivery today,& the electric headrest motion feature does not work it is powered because the vibrating massage feature works,big lots stated they will swap it out when they receive the next...
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Christopher1795
Christopher1795

Looking for contact with the manufacturer of the stratolounger comfort view recliner with power motion head rest! It was delivered & only massage feature works& I only purchas...

3.2
#1013354
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Big Lots - Sofa Review
Big Lots - Sofa Review
Big Lots - Sofa Review
Big Lots - Sofa Review
Big Lots - Sofa Review
Big Lots - Sofa Review
I bought in November 2016 for alost $600 and in just 3 months there are rips and tears all over and the Integrity is gone. This has to be one of the most worst purchases I ever made in my life. I think I'm going to need to take for their actions cuz this is ***. And I...
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1.8
Product
#996346
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If you want sub-par quality items, then this is the store for you. Words to describe their merchandise: cheap, stale, bug-infested, dented, rusty, poor, flimsy to name a few. I can't say how many times I've bought headphones from them and in months they break. I've...
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offconsumerpissed
off***sumer***ed

You seem pleasant.

2.7
I didn't like
  • Low quality products
  • Management
  • Low hours
#993982
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