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2.3 Based on 47 reviews
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  • Customers like
    • Customer sevice 3
    • Jack shut about this ficking company 2
    • Orra and manager 2
  • Customers don't like
    • Refund policy 3
    • Manager 2
    • Rude customer service who give erroneous information 2
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Mattress is horrible you fall off the edges, the spring by my head broke and I sag. Lumpy all over. Box spring board broke within 6 months. What a bunch of junk. Bought from Big Lots also in Florida. These must be rejects that Big Lots got. What kind of a warranty do I have and who do you call. Its suppose to be such a great mattress where did they make it and how old these. Are they emptying out their old stock. What happened to a good... Read more

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Big Lots Sofa Review from Ola, Arkansas
1 of 2

My son and i both bought couch and recliner i know they are approximate five years old but they are designated in front of our eyes. I know they are not real leather and people will say you got what you paid for but when you are on a fixed income with cleaning like they say you woyld not expect material to come off in chinks. Buyer be ccareful. I was told they get majority of furniture from Ashley furniture. Chair and couch are in good... Read more

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My husband and I just purchased a home in the Lancaster County, SC area. I went into the Big Lots store to purchase a small table and stools from the furniture department, Mr. Elmore Frazier went above and beyond to help me with this purchase. He was very attentive and helpful and very informative of the selected merchandise. I will definitely be back! I love great customer service! I also have to admit that everyone in the store was very... Read more

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I work hard at Big Lots. They are now subjecting employees to mystery shops, turning them into automatons, judging them on saying certain phrases. This is ridiculous, this is a discount retailer, people come there for bargains, not being badgered while they are shopping. It is really ***, when Big Lots is out of things people want to buy, but they waste money on mystery shoppers. I have customers waiting on furniture to come in because Big... Read more

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I live in Marietta, Georgia. I purchased a Lawn Recliner Chair, April, 2016, at Big Lots on South Cobb Drive, paid $ 90.00 for the chair. Because of the cold weather, I stored the chair in my basement, and even covered it. It is now May 23rd, Monday, took the chair outside, sat on it and the entire webbing pulled apart and the lower part of my body hit the pavement on my patio. Took the chair back to the store, and because it was past 30... Read more

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  • From mobile
  • May 23
  • #852764

I bought the sonoma gazebo for $450 and it isnt wrth it. It leaks even in the lightest shower. Not just in the seams, all the top leaks. The curtains dont slide when netting is up. I am so disappointed. I didnt get it put up within the 30 days for returns. So i have something that doesnt work for me.

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  • From mobile
  • May 05
  • #842044

Bought a gazebo on april 16 hard as heck. To put together pieces werent fitting yhen finally got it up and 1 week later it rained and canopy ripped and frame bent for 400 dollats now fitting with all to replace it the district mansger said it should be taken down eery day

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False advertising at its best, Big Lots is the leader of the pack, congrats. They have deceptive and completely false sales ads. On 4-16-2016 they advertised a blow up hot tub right next to their blow up pools. I thought that would be a great buy, called up all my local stores in area, New port richey in particular, they didn't know the hot tub was even in the ad then said they don't have it on Sunday but shipment comes Tuesday. Called Tuesday... Read more

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Big Lots #4475 is great! Nice, clean, well organized store with the friendliest people on the planet working there!!! Even the management staff are so friendly and happy to stop and help you if you need it. I do kind of miss the old store model where it was chock full of so much random closeout stuff that it was like going on a unique item treasure hunt. On the whole, they still have great prices and my store has an amazing staff! Read more

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Biglots store 4224 is the worst place to work. Managers dont respect employees. The over night man. Mary is a awful, she falls asleep on the clock rhen wakes up and hour before shift ends to boss everyone around to do her work also she curses at employees with no respect for people around. Theres no room for promotion unless u speak spanish and kiss ***. Workers barely get 25 hrs a week and for min. wage u have to do so much. Read more

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