Product: Big Lots Customer Care Clear all filters (0 of 9 reviews match)
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Big Lots - Customer service

Was not getting my coupons cause they were going to my junk folder. Just got an email back they cant help me. Really you cant send me a coupon that i can clearly show you has not been coming to me after shopping at your store !!
3.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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Big Lots Customer Care
#1340701
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I contacted big lots and they could care less about giving info about their reward card. Absolutely no benefits to having the card even though spend over 100 per week at store. Will not give operator number when calling- as always get btw, as a safety issue. have had...
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Anonymous
Denise

Sorry you had a bad experience with customer service. The benefits with the Big Lots rewards card is the following:* $5 for initially signing up* $5 after every three visits (...

1.8
Product
Big Lots Customer Care
I didn't like
  • Customer service is awful
#1245637
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Horrible customer service I ever seen I’m first buyer i have no idea about credit card i bought a couch’s from Big lots they didn’t explain about credit card my payment was $30 a month but I $120 amonth I payed off my last pament was $134 after I payed off my alance...
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1.0
Product
Big Lots Customer Care
#1242468
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the company must train the employees to lie to them. wont help customers because it is about the money not about customers and customer service. DO NOT DO ANY ORDERS ONLINE SINCE THE POLICIES ARE NOT ON THE WEB ABOUT IF YOU NEED TO CANCEL ORDERS. in the store - the...
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tobatohmet
tobatohmet

Big Lots do have a section on their website that tells you and everyone else exactly what to do inthe event of a return: (Please have a read below)WHAT IS THE RETURN POLICY FO...

Product
Big Lots Customer Care
#1212042
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You'd think that a big company like Big Lots would pay their employees more money and offer more hours. For a cashier, the starting pay is $8.00 an hour. Nevermind if you have experience on your resume'. Also they seem to hire for mostly part time positions unless one...
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Anonymous
Jodie

My husband worked in their Columbus warehouse. He found an entire pallet about 5 feet tall full of toothpaste that had expired in 1969! Beware of food, beauty & health items.....

offconsumerpissed
off***sumer***ed

You seem pleasant.

2.7
Product
Big Lots Customer Care
I didn't like
  • Management
  • Low quality products
  • Low hours
#993982
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one day I had ran into biglots#4105 on west ln in Stockton ca and I was looking for a certain item in furniture and a person by the name of Francine or Francis can and asked what I needed she didn't say can I help you she said what you need at first that seemed...
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Big Lots Customer Care
#973912
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Big Lots - Customer Care Review from Stockbridge, Georgia

Want to layaway fireplace in time for Christmas so I ask sale associate about put it on layaway she reply very risky as no and then walked away to help someone else.the policy should be for any item I. The store . If you know you want the item a are going to get it out this company should review this have a layaway for all item I. The store with 3 moths to get the items out it's just that easy their i said it I'm love the store but pissed off on that issue I'm a customer,not the enemy
1.0
Details
Customer service
Product
Big Lots Customer Care
#936246
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Big Lots - Awesome Customer Service!!
I went into the Big Lots store to purchase a small table and stools from the furniture department, Mr. Elmore Frazier went above and beyond to help me with this purchase. He was very attentive and helpful and very informative of the selected merchandise. I will...
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1.0
Product
Big Lots Customer Care
I liked
  • Customer service
#898503
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Big Lots Customer Care Review from Beaverton, Oregon

Big Lots #4475 is great! Nice, clean, well organized store with the friendliest people on the planet working there!!! Even the management staff are so friendly and happy to stop and help you if you need it. I do kind of miss the old store model where it was chock full of so much random closeout stuff that it was like going on a unique item treasure hunt. On the whole, they still have great prices and my store has an amazing staff!
5.0
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Website
Product
Big Lots Customer Care
#824624
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