Update by user Jun 29, 2015
Can't remove my review from the site. Was resolved.
I asked the site to delete this. Still posted!
Original review posted by user Jan 10, 2015
Would not honor big lots policy and STOLE MY MONEY. run far the other direction.
NEVER!! use progressive.
Paid a living room full of furniture from big lots paying cash during the friends and family sale weekend. A little over a week later I went back for a mattress I had seen while shopping. Used their progressive finance to add this item but WOULD NEVER AGAIN MAKE THIS AWFUL MISTAKE.
approx. a week after I got the mattress, it went on sale (saw in the paper) so I went back to get the difference refunded (there is a 30 day price guarantee) The big lots furniture sales guy told me I had to open a new progressive account and he would ring the new price (reduced) on it, and then progressive would close the original and give me my money I had paid into it already back. THEY DIDNT! STILL OWE ME!
and say they are keeping MY HARD EARNED MONEY! maybe we should just avoid big lots while were at it...
angieloveplus2 wrote the review because of problems with payment at Big Lots. Reviewer claimed that he or she lost $32 and wants Big Lots to issue a full refund.
The most disappointing in user's experience was outrageous rates screwing people. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.