I bought a mattress in November 2017, from Big Lots here in Las Vegas. It seemed like a good mattress, but now its completely caving in on both sides, cant turn over has no padding on the bottom.
I didn't keep my receipt, because I also bought a king bed. If there are recalls on it I would like to know, now its causeing my back to hurt. I only weigh 130. I have brought mattresses before in the past and never had a problem.
I spent about 600.00 dollars on this mattress and I'm very disappointed. it has not even been 90 days since I had it.
Each side I caving in and not even trying to come back up. I know its not a memory foam, but come on this is just not right.
Product or Service Mentioned: Serta Mattress.
Reason of review: Bad quality.
Monetary Loss: $600.
Preferred solution: Full refund.
I liked: Different selections.
I didn't like: Bad quality like bad mattresses.