Nothing bad has happened, ever. I am probably one of Big Lot's biggest revenue customers.
I have been shopping between 4 area stores here in the St. Louis area. I am a bargain online shopper. Frugal if I may.
Big Lots ended all my running around and online comparison shopping permanently. Been shopping there for roughly 10 years. The employees know me, I know them, and can honestly, from day 1, say I have never, ever had a bad experience at that store. *I know I can get any particular product that passes thru there at the absolute best price.
I have researched this many times. Every 10 trips I use my rewards card to buy the big items... mostly furniture, electronics, etc. Out of the 2 issues I have had, they have bent over backwards to please me.
Both on the phone to customer service or thru the cashier and/or store manager. I shop at the Crestwood, Mo. store most of the time and have spent tens of thousands of dollars there and a bit at the Rock Rd. stores also.
If this chain was to close down, I would be devastated. All my friends and family know this also. I left the top discount chain today after getting my prescription to go to Big Lots and spend 35$ to finish my holiday shopping. I knew they had what I was looking for at the best price.
Yes, even better than that discount chain store. And no, I don't get paid by Big Lots to write this. I get paid for writing novels. Try Big Lots store again, or try a different one.
I am living proof that your experiences are isolated and I bet those employees are most likely no longer there. Trust in this.
Big Lots is the BEST by far and with the lowest prices of ANYWHERE!...... Faye
Review about: Big Lots Cashier.