I find it odd that your website only gives the option to "file a complaint". Seems a little negative, don't you think ?

. . . In fact, I am praising a manager Frank and an assistant Jim at your Elgin, IL.

store. On Saturday we purchased some wicker furniture and the assistance provided by both men was very commendable. First was Frank who moved the furniture to our vehicle and then, when I returned a faulty rocker back to the store, there was Jim who switched out AND assembled the replacement rocker for us before loading it into our Jeep. In an era when quality customer service occurs rarely, and reluctantly, we offer our appreciation to both gentlemen.

They represented Big Lots in a most favorable light. P.S. You should remove the word "pissed" from your review verbiage. It's offensive.

Makes Big Lots look bad; very unprofessional. The address you provide for our praise is www.pissedconsumer.com . . Really?

Wow .

. .

Review about: Big Lots Manager.

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Shen you start paying for web hosting and employee wages, then you can complain about the setup of the site. Until then, there are many general consumer feedback sites to choose from.

This one just so happens to be for pissed consumers. Got it?

to Anonymous #850040



Probably because pissedconsumer.com is not affiliated with biglots in any way. Email talk2us@biglots.com.

It's under the contact us section of the biglots website. There is even a toll free number for corporate.

Joliet, Illinois, United States #809373

Hey listen! PissedConsumer is not affiliated with Big Lots nor the other way around.

This isn't Big Lots' website and doesn't put a bad mark on them.

What you actually want to do is contact Big Lots from their website. Customer compliments DO get passed down to the store level.


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