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I cant belive these people are managers they are rude and disrespectful i went in to the biglots store in stockton california on west lane and had one manager completely being ignorant and and an associate having a personal conversation and when standing their being...
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#1369484
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Big Lots - Upset shopper

I tried to return an item and was told I could not return the item because it had been over 30 days. I assumed the return policy was at least 90 days like most stores. The manager would not even give me store credit, which I would have spent in the store. Unfortunately, I will no longer be a big lots customer.
5.0
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Diversity of Products or Services
Layout of Store
Price Affordability
Value for money
#1341900
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Big Lots - Customer service

Was not getting my coupons cause they were going to my junk folder. Just got an email back they cant help me. Really you cant send me a coupon that i can clearly show you has not been coming to me after shopping at your store !!
3.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1340701
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WHEN I TRIED TO ACCESS THE WEBSITE IT SAID ACCESS DENIED I HAVE TRIED SO MANY TIMES THAT IT IS GETTIN ON MY NERVES. AND WHEN I TRIED TO REACH CUSTOMER SERVICE ALL IT DOES IS HANG UP ON ME I THIS IS CRAZY AND INSANE I DON'T KNOW IF I WANT TO CONTINUE TO SHOP THERE IF...
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4.8
#1336611
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Went to Big Lots store in Simpsonville. They had one which was damaged. OK that happens no problem. I was told that they had 4 at woodruff road store so we went there only to find that they had sold all but the floor model. I told the manager to check and he found one...
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#1300692
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I went into the Millville store and asks for a bed frame and the manager Tammie acted like it was such a big deal that she had to get me the bed frame . It had to be dug out. If this is the kind of people you have working for you I don’t want anything to do with your...
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1.0
#1299614
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I have been working at Biglots for over ten years Just would like to know how you give another associates raises and not the ones that’s have been there longer.and when their evaluation comes around you want to give them a .25 cent raise.
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Anonymous
Biganon

I ended up getting a .19 pay raise last year. It would have been more if I hadn't come in from the freezing cold with a hoodie on from pulling carts in. I happened to work wit...

Anonymous
Leann

Still nothing done

#1280666
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I contacted big lots and they could care less about giving info about their reward card. Absolutely no benefits to having the card even though spend over 100 per week at store. Will not give operator number when calling- as always get btw, as a safety issue. have had...
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Anonymous
Denise

Sorry you had a bad experience with customer service. The benefits with the Big Lots rewards card is the following:* $5 for initially signing up* $5 after every three visits (...

1.8
I didn't like
  • Customer service is awful
#1245637
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The company doesnt care about their employees. That motto "ONE TEAM ONE GOAL" is a joke. The HR policy, they say they enforce, is also a joke. The management treat the associates like trash. I have worked for biglots for a long time and seen alot of turn overs. Its all...
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Anonymous
Alfie

Is it a store policy for the management to be so pissy to their employees???? These managers don t even smile. Do they hate their jobs that bad??? I already have started filli...

1.0
#1243846
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Horrible customer service I ever seen I’m first buyer i have no idea about credit card i bought a couch’s from Big lots they didn’t explain about credit card my payment was $30 a month but I $120 amonth I payed off my last pament was $134 after I payed off my alance...
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1.0
#1242468
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