filters
Latest review first
  • Latest review first
  • Top rated first
state:
Show
city:
Show
product:
Show

I have been working at Biglots for over ten years Just would like to know how you give another associates raises and not the ones that’s have been there longer.and when their evaluation comes around you want to give them a .25 cent raise.
Read more
Anonymous
Mike

I agree, i had my review with annual cents, same time ot was taken away after 2yrs of 45 hrs so lost much more then annual gave me. Then this slap in the face where new hires ...

Comment 1 comment
Helpful? Yes 0 No 0
#1280666
Reply to reviews

I contacted big lots and they could care less about giving info about their reward card. Absolutely no benefits to having the card even though spend over 100 per week at store. Will not give operator number when calling- as always get btw, as a safety issue. have had...
Read more
Anonymous
Denise

Sorry you had a bad experience with customer service. The benefits with the Big Lots rewards card is the following:* $5 for initially signing up* $5 after every three visits (...

Comment 1 comment
Helpful? Yes 0 No 0
1.8
I didn't like
  • Customer service is awful
#1245637
Reply to reviews

The company doesnt care about their employees. That motto "ONE TEAM ONE GOAL" is a joke. The HR policy, they say they enforce, is also a joke. The management treat the associates like trash. I have worked for biglots for a long time and seen alot of turn overs. Its all...
Read more
Anonymous
Alfie

Is it a store policy for the management to be so pissy to their employees???? These managers don t even smile. Do they hate their jobs that bad??? I already have started filli...

Comment 1 comment
Helpful? Yes 1 No 0
1.0
Arlington, Texas
#1243846
Reply to reviews

Horrible customer service I ever seen I’m first buyer i have no idea about credit card i bought a couch’s from Big lots they didn’t explain about credit card my payment was $30 a month but I $120 amonth I payed off my last pament was $134 after I payed off my alance...
Read more
Comment
Helpful? Yes 0 No 0
1.0
Phoenix, Arizona
Product
Big Lots Customer Care
#1242468
Reply to reviews

the company must train the employees to lie to them. wont help customers because it is about the money not about customers and customer service. DO NOT DO ANY ORDERS ONLINE SINCE THE POLICIES ARE NOT ON THE WEB ABOUT IF YOU NEED TO CANCEL ORDERS. in the store - the...
Read more
tobatohmet
tobatohmet

Big Lots do have a section on their website that tells you and everyone else exactly what to do inthe event of a return: (Please have a read below)WHAT IS THE RETURN POLICY FO...

Comment 1 comment
Helpful? Yes 0 No 0
Product
Big Lots Customer Care
#1212042
Reply to reviews
Show

Big Lots - "Spin mop" does not spin...crap.

Will return as only got it today. But unable to take apart and put back in box. But have all the original items since just got.
Comment
Helpful? Yes 0 No 0
1.6
Details
Customer service
Ease of Use
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Product
Mop
#1209052
Reply to reviews
Show

Big Lots - Got what I was looking for

Big Lots - Got what I was looking for
I drove all over town looking for a out doors rugs, 7x10x9ft10 inch, Home Depot, over 100.00, Lowe’s over100.00, Big lots 89.00 in the color I wanted.
Comment
Helpful? Yes 0 No 0
5.0
Details
Price Affordability
Arlington, Texas
Product
Rug
#1202354
Reply to reviews

Do not buy any furniture from Big Lots to save money its the absolute worst cheap built furniture you can buy. Its a waste of money you'll be looking again for the same item within months because its junk. Recliners material wears out fast the cushions will be like...
Read more
Comment
Helpful? Yes 0 No 0
2.8
Los Angeles, California
Product
Sofa
I didn't like
  • Cheap made
#1200685
Reply to reviews

I bought a mattress in November 2017, from Big Lots here in Las Vegas. It seemed like a good mattress, but now its completely caving in on both sides, cant turn over has no padding on the bottom. I didn't keep my receipt, because I also bought a king bed. If there are...
Read more
tobatohmet
tobatohmet

Big Lots has a ten year warranty on their serta brand mattresses provided they are properly supported. If you lost your receipt you can still call their corporate office and t...

Comment 1 comment
Helpful? Yes 0 No 0
3.8
Henderson, Nevada
Product
Serta Mattress
I liked
  • Different selections
I didn't like
  • Bad quality like bad mattresses
#1188632
Reply to reviews

Contact Big Lots

Mailing Address:
Big Lots
Attn: Customer Service 300 Phillipi Road
Columbus, OH 43228-5311
Phone:
(866) 244-5687
More

Big Lots Products and Services

All Big Lots Products

Similar to Big Lots

Called the both stores but went to each time after time. Neither store would sell me the floor model even when they couldn’t supply one for 2 weeks or more. I’ve made four trips to two stores only to be told the same. Bad marketing to not sell floor model when a $1000....
Read more
tobatohmet
tobatohmet

The floor models on certain furniture products are not sold mostly due to the amount of time it takes to assemble them. In the case of outdoor furniture the stores are directe...

Comment 1 comment
Helpful? Yes 0 No 0
I didn't like
  • Unavailable products
#1183481
Reply to reviews