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I have been working at Biglots for over ten years Just would like to know how you give another associates raises and not the ones that’s have been there longer.and when their evaluation comes around you want to give them a .25 cent raise.
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Anonymous
Mike

I agree, i had my review with annual cents, same time ot was taken away after 2yrs of 45 hrs so lost much more then annual gave me. Then this slap in the face where new hires ...

#1280666
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I contacted big lots and they could care less about giving info about their reward card. Absolutely no benefits to having the card even though spend over 100 per week at store. Will not give operator number when calling- as always get btw, as a safety issue. have had...
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Anonymous
Denise

Sorry you had a bad experience with customer service. The benefits with the Big Lots rewards card is the following:* $5 for initially signing up* $5 after every three visits (...

1.8
I didn't like
  • Customer service is awful
#1245637
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The company doesnt care about their employees. That motto "ONE TEAM ONE GOAL" is a joke. The HR policy, they say they enforce, is also a joke. The management treat the associates like trash. I have worked for biglots for a long time and seen alot of turn overs. Its all...
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Anonymous
Alfie

Is it a store policy for the management to be so pissy to their employees???? These managers don t even smile. Do they hate their jobs that bad??? I already have started filli...

1.0
#1243846
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Horrible customer service I ever seen I’m first buyer i have no idea about credit card i bought a couch’s from Big lots they didn’t explain about credit card my payment was $30 a month but I $120 amonth I payed off my last pament was $134 after I payed off my alance...
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1.0
#1242468
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the company must train the employees to lie to them. wont help customers because it is about the money not about customers and customer service. DO NOT DO ANY ORDERS ONLINE SINCE THE POLICIES ARE NOT ON THE WEB ABOUT IF YOU NEED TO CANCEL ORDERS. in the store - the...
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tobatohmet
tobatohmet

Big Lots do have a section on their website that tells you and everyone else exactly what to do inthe event of a return: (Please have a read below)WHAT IS THE RETURN POLICY FO...

#1212042
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Big Lots - "Spin mop" does not spin...crap.

Will return as only got it today. But unable to take apart and put back in box. But have all the original items since just got.
1.6
Details
Customer service
Ease of Use
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Product
#1209052
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Big Lots - Got what I was looking for

Big Lots - Got what I was looking for
I drove all over town looking for a out doors rugs, 7x10x9ft10 inch, Home Depot, over 100.00, Lowe’s over100.00, Big lots 89.00 in the color I wanted.
5.0
Details
Price Affordability
Product
#1202354
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Do not buy any furniture from Big Lots to save money its the absolute worst cheap built furniture you can buy. Its a waste of money you'll be looking again for the same item within months because its junk. Recliners material wears out fast the cushions will be like...
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2.8
Product
I didn't like
  • Cheap made
#1200685
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I bought a mattress in November 2017, from Big Lots here in Las Vegas. It seemed like a good mattress, but now its completely caving in on both sides, cant turn over has no padding on the bottom. I didn't keep my receipt, because I also bought a king bed. If there are...
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tobatohmet
tobatohmet

Big Lots has a ten year warranty on their serta brand mattresses provided they are properly supported. If you lost your receipt you can still call their corporate office and t...

3.8
I liked
  • Different selections
I didn't like
  • Bad quality like bad mattresses
#1188632
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Contact Big Lots

Mailing Address:
Big Lots
Attn: Customer Service 300 Phillipi Road
Columbus, OH 43228-5311
Phone:
(866) 244-5687
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Called the both stores but went to each time after time. Neither store would sell me the floor model even when they couldn’t supply one for 2 weeks or more. I’ve made four trips to two stores only to be told the same. Bad marketing to not sell floor model when a $1000....
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tobatohmet
tobatohmet

The floor models on certain furniture products are not sold mostly due to the amount of time it takes to assemble them. In the case of outdoor furniture the stores are directe...

I didn't like
  • Unavailable products
#1183481
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