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I purchased a Stratolounger Big One recline Last fall. It was but a month and it was falling apart. The foot rest stays out all the time, it will not retract. I don't believe that Big Lots is the place to purchase furniture because they do not stand behind the...
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Company wrote 0 public responses to the review from Jun 14, 2015.
Anonymous
Renee

We purchased this exact chair in August 2017 and had the same experience. And Big Lots did nothing to fix the issue. We had our chair less than 3 months when we started having...

Anonymous
Rob

I haven't had any of these issues, however, the static electricity that builds from these chairs is enough to ruin electronics. It must be made with recycled plastics. I get u...

1.5
#650234
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Resolved
Would not honor big lots policy and STOLE MY MONEY. run far the other direction. NEVER!! use progressive. Paid a living room full of furniture from big lots paying cash during the friends and family sale weekend. A little over a week later I went back for a mattress...
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Company wrote 0 private or public responses to the review from Jan 10, 2015.
Anonymous
Anonymous

Don't believe that because I have used them for Biglots and had no problem people just want attention

Anonymous
jeepers creepers

This business is crooked.They use Unethical practices to funnel money from good people.They found the right one.Stop harassing me or you will go bankrupt when I am finished wi...

1.0
I didn't like
  • Outrageous rates screwing people
#580777
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Big Lots - Defective Products
In October of 2018 a phantom prop was purchased at Big Lots in Pasadena California. Upon taking out the item from the box and putting it together, it was observed that pieces to the item were missing. Noticeably the on/off button to the item and the area where the...
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Company wrote 0 private or public responses to the review from Nov 14.
#1400140
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On February 28, 2012, I purchased a Wilson & Fisher 9 Ft. Market Umbrella SKU#210020428 for $60.00 at my local Big Lots at 1211 Tower Blvd. Lorain, Ohio. Then, on March 3rd, I exchanged and repurchased this umbrella for $48.00 with a 20% off discount coupon. I did not...
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Company wrote 0 private or public responses to the review from Jun 23, 2012.
Anonymous
Anonymous

I bought 2 Wilson & Fisher Navy Blue Pop-Up Canopy with Netting, (11' x 11) and luckily I only put 1 up for our BBQ. After the BBQ we had a really bad storm come through, (bef...

Anonymous
Anonymous

As a Big Lots employee...I really would advise against getting any furniture or patio stuff there. Makes me mad we sell junk that breaks, but it’s true.

#326839
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I shop at big lots I like there deals and they are close to my home so it is convienant but in the last 3 months it has become really uncomfortable and not a pleasant shopping experience im followed around by the management team as if im stealing im confused by how the...
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Company wrote 0 public responses to the review from Nov 11.
#1398281
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I cant belive these people are managers they are rude and disrespectful i went in to the biglots store in stockton california on west lane and had one manager completely being ignorant and and an associate having a personal conversation and when standing their being...
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Company wrote 0 public responses to the review from Sep 30.
#1369484
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Big Lots - Customer service

Was not getting my coupons cause they were going to my junk folder. Just got an email back they cant help me. Really you cant send me a coupon that i can clearly show you has not been coming to me after shopping at your store !!
Company wrote 0 private or public responses to the review from Aug 28.
3.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1340701
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WHEN I TRIED TO ACCESS THE WEBSITE IT SAID ACCESS DENIED I HAVE TRIED SO MANY TIMES THAT IT IS GETTIN ON MY NERVES. AND WHEN I TRIED TO REACH CUSTOMER SERVICE ALL IT DOES IS HANG UP ON ME I THIS IS CRAZY AND INSANE I DON'T KNOW IF I WANT TO CONTINUE TO SHOP THERE IF...
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Company wrote 0 private or public responses to the review from Aug 23.
4.8
#1336611
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Went to Big Lots store in Simpsonville. They had one which was damaged. OK that happens no problem. I was told that they had 4 at woodruff road store so we went there only to find that they had sold all but the floor model. I told the manager to check and he found one...
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Company wrote 0 private or public responses to the review from Jul 11.
#1300692
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Contact Big Lots

Mailing Address:
Big Lots, Inc.
300 Phillipi Road
Columbus, Ohio 43228-5311
United States
Phone:
(866) 244-5687
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Big Lots Products and Services

I have been working at Biglots for over ten years Just would like to know how you give another associates raises and not the ones that’s have been there longer.and when their evaluation comes around you want to give them a .25 cent raise.
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Company wrote 0 private or public responses to the review from Jun 15.
Anonymous
Biganon

I ended up getting a .19 pay raise last year. It would have been more if I hadn't come in from the freezing cold with a hoodie on from pulling carts in. I happened to work wit...

Anonymous
Leann

Still nothing done

#1280666
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