I purchased a Stratolounger Big One recline Last fall. It was but a month and it was falling apart. The foot rest stays out all the time, it will not retract. I don't believe that Big Lots is the place to purchase furniture because they do not stand behind the...Read more
Would not honor big lots policy and STOLE MY MONEY. run far the other direction. NEVER!! use progressive. Paid a living room full of furniture from big lots paying cash during the friends and family sale weekend. A little over a week later I went back for a mattress...Read more
I didn't like
- Outrageous rates screwing people
On February 28, 2012, I purchased a Wilson & Fisher 9 Ft. Market Umbrella SKU#210020428 for $60.00 at my local Big Lots at 1211 Tower Blvd. Lorain, Ohio. Then, on March 3rd, I exchanged and repurchased this umbrella for $48.00 with a 20% off discount coupon. I did not...Read more
I cant belive these people are managers they are rude and disrespectful i went in to the biglots store in stockton california on west lane and had one manager completely being ignorant and and an associate having a personal conversation and when standing their being...Read more
Big Lots - Customer service
Was not getting my coupons cause they were going to my junk folder. Just got an email back they cant help me. Really you cant send me a coupon that i can clearly show you has not been coming to me after shopping at your store !!
Went to Big Lots store in Simpsonville. They had one which was damaged. OK that happens no problem. I was told that they had 4 at woodruff road store so we went there only to find that they had sold all but the floor model. I told the manager to check and he found one...Read more
I have been working at Biglots for over ten years Just would like to know how you give another associates raises and not the ones that’s have been there longer.and when their evaluation comes around you want to give them a .25 cent raise.Read more
WHEN I TRIED TO ACCESS THE WEBSITE IT SAID ACCESS DENIED I HAVE TRIED SO MANY TIMES THAT IT IS GETTIN ON MY NERVES. AND WHEN I TRIED TO REACH CUSTOMER SERVICE ALL IT DOES IS HANG UP ON ME I THIS IS CRAZY AND INSANE I DON'T KNOW IF I WANT TO CONTINUE TO SHOP THERE IF...Read more
Big Lots - Upset shopper
I tried to return an item and was told I could not return the item because it had been over 30 days. I assumed the return policy was at least 90 days like most stores. The manager would not even give me store credit, which I would have spent in the store. Unfortunately, I will no longer be a big lots customer.
The company doesnt care about their employees. That motto "ONE TEAM ONE GOAL" is a joke. The HR policy, they say they enforce, is also a joke. The management treat the associates like trash. I have worked for biglots for a long time and seen alot of turn overs. Its all...Read more
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